guests are encouraged to obtain travel medical insurance prior to travel. On U.S.-based ships, passengers can smoke in a limited number of outdoor areas, always on the starboard side. No exceptions will be made. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. No more waiting for printed cruise documents. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Explore dates and rates on this ship for 2022 and 2023. I'm used to Carnival ships where the casino bars allow smoking. Dining venues vary by ship. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Tax increases have seen only slight decrease in smoking over the last 5-6 . Keep these items close at hand in your purse or jacket pocket. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Your seating assignment will be noted on your guest card upon boarding. dvise you of arrangements to minimize disruptions in your vacation plans. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. CST 2072920-50. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Room Dining is available 24 hours a day. With this in mind, the following emergency phone numbers are available for your use. Effective with the first sailings for all ships beginning in January 2017, the following smoking policy is in effect: For the comfort of all of our guests, all staterooms (cabins), showrooms and most . In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. Personal checks are not accepted on board. We are equally passionate about protecting and preserving the pristine destinations that we visit. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. No additional deposits will be due until final payment. A password will be selected by the parent/guardian of the child. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Local sales taxes are applied where required. Rest assured that your passport will be fully secured by our staff. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. Koningsdam Cruises 2022, 2023 - Holland America Ship, Itineraries | Atlas Cruises and Tours 1-800-942-3301 Tours Tours Africa Tours Antarctica Expeditions Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. Representatives are available 24 hours a day, 7 days a week and 365 days a year. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. Daytime dress is casual. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. You will recognize our representatives by their Holland America signs. Printable luggage tags are available at the Online Check-In start page. If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. For questions about your service or about billing, please contact your home network customer service. The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Passengers found to be smoking in their cabins or on their balconies will be charged a $250 penalty fee, per day. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Complimentary In-Room Dining is available 24 hours a day. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Further information will be provided on board. Some reading there would be beneficial. You are responsible for complying with the policies. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. As previously, in-cabin smoking is also not allowed. The rate is US$7.95 per minute and billing begins at the time specified. Manage your cruise with our free app! All guests are required to disembark the ship at this time. Pre. If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.). For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. We will acceptU.S. travelers checks. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. No smoking of any kind will be permitted on any stateroom verandah. Holland America Cruises: Smoking Policies Smoking Policies For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. Please print out Express Docs including Boarding Pass prior to your sail date. of disembarkation. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. All professional services are available from 8:00am until 10:00pm. Upon disembarkation, your bags are delivered directly back home. It is also your access card to your stateroom. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Please dial 911 in an emergency. popular and unique itineraries. Made-to-order entres and casual dinner in the Lido. ), after handling money and pens, and after using the restroom. As previously, in-cabin smoking is also not allowed. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. Theres never a dull moment on your Holland America Line cruises. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. of your seating request will be listed on your Cruise Contract. The card can only be settled for the amount of the pre-paid Gift Card. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. Please help us reduce water use. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Please have the ships name, your partys name and stateroom number before you call. These policies apply to all smoking devices, including e-cigarettes and vaporizers. For those guests who wish to smoke, there will continue to be designated areas available both inside and on outside decks. 2021 Spring . Your baggage will arrive in your stateroom later that afternoon. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. That is also the location for all smoking discussions. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. Choose from a wedding on board one of our ships or at a land destination. From outside the U.S. access 1-321- 837-6106. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Guests will be asked to discard open beverages in plastic containers prior to boarding. many ports taxi lines can be long and distances to private transportation can be lengthy. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. While we try to fulfill all requests, it may not always be feasible. You can also complete your health assessment and book shore excursions prior to your cruise. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. You will need to provide health certificate documentation for the animal in your ports of call. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. will be located near the entrance to the pier area where you will be checking in your luggage. Norwegian Cruise Line ahead and pack some anti-diarrheal medication with your other medications. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. Your seating assignment will be noted on your guest card upon boarding. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. Place them in a carry-on bag or keep them with you so you can access them easily. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. Please refer to Express Docs for more specific information regarding your arrival airport. Customs officials will not be available at the ship during check-in to register valuables. In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. As previously, in-cabin smoking is also not allowed. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. During our regular business hours, please call: 1-800-426-0327. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. At some point in your travels you may experience an emergency. locations will accept major credit cards, and some will accept U.S. dollars. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Outdoor smoking areas are clearly posted throughout the vessel. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. prior to debark. Depending on the handset and the carrier the user may be required to select Roam on the handset. progressive jackpots to a parade of poker games is there for your enjoyment. Please do not forget to print them out prior to leaving home. to sail. (Required for kids and tweens ages 3 12). For more details please go to the U.S. Department of States Visa Waiver Program page. It has. Our ships are as environmentally sound as they are beautiful. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. [ Back to Top] Azamara Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. Smoking Policies are subject to change by the cruise line. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. its most convenient for you, 24/7. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. An additional charge may be applied. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. A luxurious dining experience in a room graced with fine art and antiques. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. The Wireless Maritime Service system is available for use when the ship is in international waters. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Holland America has now followed the rules implemented by Carnival Cruise Line and Princess Cruises ships and banned smoking inside the company's casinos onboard.

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