By continuing to browse the site you are agreeing to our use of cookies. If you are still experiencing problems please call our Consumer Support Specialists - 01903 235558 TROUBLESHOOTING GUIDE Generally, don't use hot water. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. Tug on the hose to make sure it is properly connected. Insert the hose into the connector and press down on the hose until it snaps closed. We let the stains dry before trying to remove them with the carpet cleaner. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. Make sure you dont miss a thing. Unscrew the Easy Measure Solution Pour Cap from the Clean Water Tank. Rug Doctor Portable Spot Cleaner Not Spraying. How Many Rooms Can Be Cleaned With Rug Doctor Carpet Detergent? If the hand tool still has little or no suction, there may be a fault with your machine. There might be a clog in the lower vacuum track. Pull the white tank out and set it aside. Find a repair shop near you. This Warranty gives you specific legal rights. Check to see that the power cord is properly connected and that the power switch on the top of the machine is turned on. To see if this carpet cleaner, which earned a gold rating from The Carpet and Rug Institute, is worth the splurge, we put it to the test on several dirty surfaces. If the switch is in the OFF position, press it to the ON position and try the machine again. Oxy Cleaning Solution 1,000. This carpet extractors professional grade motor, penetrating brushes and suction power deeply scrubs dirt, grime and other tough stains from high traffic carpeted areas while deodorizing and freshening home and office spaces. If water splashes out of the nozzles like the carpet mode, replace the front pump. If you are experiencing problems with your Rug Doctor hire machine, our handy troubleshooting guide is here to help. If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. If it is not, lift the Waste Water Tank and reposition it in its original position. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? Our website uses cookies, which help us to improve our site and enable us to deliver the best possible service and customer experience. The handle adjusts to various angles to make pulling the machine comfortable, but the process still seemed awkward. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. The cookie is used to store the user consent for the cookies in the category "Analytics". So if the stain youre targeting is on the last foot or so of the carpet, youre going to have to do some awkward maneuvering to get the Super Boost spray onto it. Fill a clean bucket with two gallons of hot water and mix in a quarter to half a cup of cleaning solution, depending on how dirty your carpet is. This Warranty applies for normal household use only. Examine the dome filter on the top of the machine if your carpet is wet but there is no dirty water collected in the white recovery tank as a result of the dampness. For the Wide Track model, if the Rug Doctor does not spray at all, both pumps require replacement. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. While we did end up going over the rug two times, we were surprised at how frequently we needed to refill the 1-gallon water tank. Tilt the machine back gently and place a newspaper under the front of the machine to protect it from damage. Turn the switch to Carpet, then press down on the red button and pull back slowly and steadily. The following substances are cleaned with a high foot traffic cleaner: butter/margarine; dirt/grass; food grease; ink; lipstick; makeup; motor grease/oil; salad dressing; shoe polish; tar; varnish; wood stain; vegetable oil. This will loosen the front metal blade. Insert the end of the solution hose into the center of the brass connector. Jerri Estep - Remove the gray hose connector that connects to the hand tool and use your hand to check the suction for any leaks. We were shocked at how much dirt the device extracted from a medium-pile rug that seemed relatively clean to the eye. This cookie is set by GDPR Cookie Consent plugin. Download The cookie is used to store the user consent for the cookies in the category "Performance". Is It Necessary To Use Carpet Stain Protection After You Have Cleaned Your Carpet? Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. Rug Doctor Pet Portable Spot Cleaner, 2X Suction Power, Lightweight Dual Action Pet Tool, Pro-Grade Power Removes Stains & Odors from Rugs, Carpets And Upholstery by Style: Portable Spot Cleaner: Pet Change How customer reviews and ratings work Top positive review All positive reviews Very handy, 100% satisfied I have many dogs. As you come to the end of your cleaning strip, release the spray button two steps before the end. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. You should feel strong suction. When you are finished cleaning, open windows or run a fan to speed the drying time. Guest Blog with @Allwhitehouse, Christmas Preparation is Coming! Do you know which way for sure the pump nozzles should be facing on our model? Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Find a repair shop near you. A hose might have come loose from the inside of the machine,and it will need to be returned to the store and exchanged for a different machine. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. We recommend you keep the original carton and packing materials. We were surprised at how frequently we needed to refill the 1-gallon water tank. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. Clean out the brush of any debris or hair that has become entangled. What Amount Of Solution Does A Rug Doctor Require? Check to see if the dirty water has accumulated to the point where the tank is full. Offer ends 5/4/23, while supplies last. If possible, replace both pumps. If the hand tool continues to have little or no suction, there may be a problem with your machine. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. Jun 2, 2020 You can register your Rug Doctor Machine at www.rugdoctor.com. Please explain the nature of the problem. Find a repair shop near you. Machines that use a hand tool with a red handle will not be required to remove the gray connector; instead, they will simply test the hand tool against their hand. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. This cookie is set by GDPR Cookie Consent plugin. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. When dirty water no longer shoots into the tank, the reservoir is empty. RugDoctor Water Pump Kit Alternative Views: $129.99 $179.99 Save $50.00 (27.78%) through 4/3/2023 Quantity: In Stock Free Shipping Over $35 Easy Returns Call (866) 972-8227 For Assistance Description Replacement Water Pump Kit for RugDoctor models WIDE TRACK, MIGHTY PRO, MIGHTY PRO X3. The average water tank capacity is around one . It does not store any personal data. Though some stains are almost impossible to remove completely, pretreating helps to improve even the dirtiest carpet. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Necessary cookies are absolutely essential for the website to function properly. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Empty the tank completely and then fill it with fresh tap water - make sure you don't mix any detergent in at this stage! In this case, you should return the machine to the store where you obtained it. Get daily tips and tricks for making your best home. Check fuse box then check to see if the reset button has popped up, if it has, turn the vacuum switch to the off position before pressing the reset button. Rug Doctor recommends using their products to pretreat stains. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Rug Doctor Trouble Shooting: No Spray. Move all small furniture off your carpets, and remove small area rugs that dont need cleaning. homequeries.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Water Pump Kit - Parts & Accessories | Rug Doctor Water Pump Kit Rated 3.33 out of 5 based on 6 customer ratings ( 6 customer reviews) $ 63.67 Add to cart SKU: 12158 Categories: Mighty Pro, Mighty Pro X3, Parts, Wide Track Description Reviews (6) Water Pump Kit for Wide Track, Mighty Pro and Mighty Pro X3 machines Don't forget these! If not please call our customer services team on 0800 800 245 or read through the support documentation at https://www.rugdoctor.co.nz/support/Video Shortcuts:0:16 - Check you have filled the correct tank0:25 - Check you are holding down the red spray button0:45 - If the white tank is half full you have run out of water1:02 - Contact the customer services line on 0800 800 245 Analytical cookies are used to understand how visitors interact with the website. Also make sure there is plenty of water in the lower red tank, then try the machine again. Between the daily wear and tear from shoes, pets and settling dust, and the inevitable spills and accidents, your carpets take a real beating. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

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